Introduction#
MexvoSocial AI is an all-in-one social media automation platform. Today it turns your Facebook Page, Instagram account and WhatsApp number into a 24/7 AI sales and support team that replies instantly, takes orders and hands the conversation to you when it should; AI content creation, reels and auto-posting are coming next.
It is built for UK businesses that sell through Messenger, Instagram and WhatsApp, with pricing in pounds sterling (£).
What it does#
- Replies instantly, 24/7 — on Facebook Messenger, Instagram, and WhatsApp, in English, matching your tone.
- Takes orders inside the chat — collects name, address, and phone; and confirms the order.
- Understands images and voice messages — a customer can send a photo of a product or a voice note, and the AI reads or listens and replies.
- Remembers returning customers — a customer who bought from you before (even a year ago) is recognised, along with their past orders.
- Handles Facebook and Instagram comments — replies publicly, moves buyers into your inbox, and removes spam or abusive comments automatically.
- Steps aside when you step in — reply manually any time; the AI pauses itself and resumes automatically after you're done.
How it's organised#
| Concept | What it is |
|---|---|
| Business Profile | One connected channel — a Facebook Page, Instagram account, or a WhatsApp number — with its own customers, conversations, and orders. |
| AI Agent | The trained brain. One agent can serve multiple Business Profiles. |
| Credits | Usage currency. Roughly 1 credit = 1 AI reply (or one image/voice read). Every plan includes credits; top up any time. |
| Orders | Everything the AI sells is tracked as an order — exportable and syncable to Google Sheets/WooCommerce. |
Next step#
Head to the Quickstart — most businesses go live in about 10 minutes.